Contact Us

We would love to hear from you! Whether you have a question about our collections, need help with sizing, or want an update on your order, our customer support team is here to assist you.

📧 Email Us

For the fastest response, please reach out to our dedicated support team via email. We review and respond to all inquiries within 24 to 48 business hours (excluding weekends and holidays).

  • Customer Support: info@maylisse.com

  • Tip: If you are contacting us about an existing order, please include your Order Number (e.g., #ML1001) in the email subject line so we can assist you right away.

⏱️ Operating Hours

Our digital support desk operates during the following hours:

  • Monday – Friday: 9:00 AM – 5:00 PM (EST)

  • Saturday – Sunday: Closed (We will respond to all weekend emails on Monday!)

📍 Administrative Headquarters

  • Company Name: May Lisse LLC

  • Address: 213 Buford Ln APT 4, Elizabethtown, KY 42701, United States

🚨 IMPORTANT: NO RETURNS ACCEPTED AT THIS ADDRESS Please note that our Elizabethtown, Kentucky address is strictly an administrative office and workspace. We do not store inventory, operate a retail storefront, or process physical returns at this location.

Do NOT mail product returns or packages here. Any unauthorized parcels sent to this address will be automatically rejected by building management, and we will be unable to process a refund or credit for them. To initiate a return, please email us at info@maylisse.com to receive the official warehouse return address.